customer driven, quality focused

Our Mission

ProTek Devices is committed providing products and services, which meet or exceed all specified and implied standards of performance, quality, and reliability. Our ISO 9001:2015, Quality Control System has been designed to support this philosophy. Our objective is to provide continuous value and satisfaction to our customers by:

Raising the Bar

Establishing key performance objectives that are continuously monitored and improved


Fostering quality awareness in all employees throughout every level of our organization.


Promoting responsibility, teamwork and quality of workmanship among our employees and suppliers.

Meeting Expectations

Striving to build innovative, high-quality products that meet and exceed customer expectations.


Meeting the requirements set forth by ISO 9001:2008 as well as MIL-PFR-19500, MIL-STD-750 and MIL-STD-105 standards.

Higher Integration

Developing strong relationships with Suppliers who consistently meet our standard of quality for goods and services.

Quality Documents

Helpful quality related documents and certificates

Failure Analysis

To help verify a product problem and to effectively determine what corrective action may be necessary, please fill out the Failure Analysis Request Form. Our quality department will review your request. Customer Serive will assign a tracking number and provide instructions on how to ship your product to ProTek Devices.

Product Returns

Please follow the step-by-step processing for all product returns. When you need to return a ProTek Devices shipment for credit or replacement, please do the following:

  1. Contact a Protek Devices customer service representative
  2. Provide the following information:
    • Purchase Order Number or ProTek Sales Order Number
    • Part Number
    • Date Code
    • Lot Number
    • Date of Shipment
    • Quantity to Return
    • Reason for Return
    • Supporting documentation or pictures
  3. Once approved, return to the following address. Please include the RMA number with the return shipment.
    • ProTek Devices
    • Attn: Quality Department - Returns
    • 2929 South Fair Lane
    • Tempe, Arizona 85282
    • USA

Product Change Notice

The following product(s) are new or have been revised within the last 60 days.

Product Series Rev. Number Rev. Date
PLR0524 15 January 16 2019
PESD2402 1 January 10 2019
PAM33DOABxxA/CA Series 6 January 8 2019
2700SMxxCAN Series 5 January 8 2019
PAM32DOABxxA/CA Series 4 December 28 2018
PAM29DOAAxxA/CA Series 7 December 27 2018
PAM28DOACxxA/CA Series 11 December 27 2018
PAM31DOABxxA/CA Series 10 December 18 2018
P6SMBxxA/CA Series 14 December 14 2018
PAM35DOABxxA/CA Series 1 December 12 2018
PLR2512H 1 December 11 2018
SMBD712C 0 December 7 2018
PSRDAxx-6A Series 11 November 29 2018
PSRDAxx-4A Series 0 November 29 2018
PAM18DF2L0521 10 November 27 2018
EM1631-08DSLP 5 November 20 2018
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