customer driven, quality focused

Our Mission

ProTek Devices is committed providing products and services, which meet or exceed all specified and implied standards of performance, quality, and reliability. Our ISO 9001:2008, Quality Control System has been designed to support this philosophy. Our objective is to provide continuous value and satisfaction to our customers by:

Raising the Bar

Establishing key performance objectives that are continuously monitored and improved

Awareness

Fostering quality awareness in all employees throughout every level of our organization.

Responsibility

Promoting responsibility, teamwork and quality of workmanship among our employees and suppliers.

Meeting Expectations

Striving to build innovative, high-quality products that meet and exceed customer expectations.

Compliance

Meeting the requirements set forth by ISO 9001:2008 as well as MIL-PFR-19500, MIL-STD-750 and MIL-STD-105 standards.

Higher Integration

Developing strong relationships with Suppliers who consistently meet our standard of quality for goods and services.

Quality Documents

Helpful quality related documents and certificates

Failure Analysis

To help verify a product problem and to effectively determine what corrective action may be necessary, please fill out the Failure Analysis Request Form. Our quality department will review your request. Customer Serive will assign a tracking number and provide instructions on how to ship your product to ProTek Devices.

Product Returns

Please follow the step-by-step processing for all product returns. When you need to return a ProTek Devices shipment for credit or replacement, please do the following:

  1. Contact a Protek Devices customer service representative
  2. Provide the following information:
    • Purchase Order Number or ProTek Sales Order Number
    • Part Number
    • Date Code
    • Lot Number
    • Date of Shipment
    • Quantity to Return
    • Reason for Return
    • Supporting documentation or pictures
  3. Once approved, return to the following address. Please include the RMA number with the return shipment.
    • ProTek Devices
    • Attn: Quality Department - Returns
    • 2929 South Fair Lane
    • Tempe, Arizona 85282
    • USA

Product Change Notice

The following product(s) are new or have been revised within the last 60 days.

Product Series Rev. Number Rev. Date
P15KP Series 7 May 23 2018
P30KP Series 9 May 23 2018
PSRDAxx-6 Series 11 May 18 2018
PAM12SO824 3 May 18 2018
PLR3343 3 May 16 2018
PAM2CAN 3 May 16 2018
PLC01-6 10 May 16 2018
K Series 6 May 16 2018
PLR0524P 8 May 16 2018
PLR0514LC 4 May 16 2018
PAM04DF100524 1 May 16 2018
PLR05214LC 1 May 16 2018
PLR0504PLCN 1 May 16 2018
PLR0524 12 May 16 2018
SM8LC Series 9 May 15 2018
PLC03-3.3 9 May 15 2018
PLC03-xxLC 3 May 15 2018
GBLCSCxx & GBLCSCxxC Series 7 May 15 2018
SLVDA2.8LC 11 May 15 2018
GBLC03CIHP 4 May 15 2018
SMDAxx-6 Series 9 May 15 2018
SLVU2.8-8 6 May 15 2018
USB508 Series 4 May 15 2018
SLVU2.8-8G 4 May 15 2018
SMDB & SMDBxxC Series 6 May 15 2018
SMDAxxCN-5 Series 8 May 15 2018
GBLC & GBLCxxC Series 20 May 15 2018
SMDAxxCM Series 10 May 15 2018
SMDAxxLC & SMDAxxLCC Series 12 May 15 2018
PLCDA Series 11 May 15 2018
PLC03-6 10 May 15 2018
PSMDAxxC-4 Series 7 May 15 2018
PSMDA05-6 7 May 15 2018
SLVU2.8-4G 1 May 15 2018
PSRDAxx-4 Series 12 May 15 2018
PSRDA70-4 7 May 15 2018
PUSBxB Series 8 May 15 2018
PLCDA-6 Series 10 May 15 2018
PLC496 10 May 15 2018
PDFN3-32 1 May 15 2018
SMDA & SMDAxxC Series 12 May 15 2018
PAM11SO803 4 May 11 2018
SMP6LLCxx-2P Series 3 May 11 2018
PMMAD1108 10 May 11 2018
ET721 11 May 11 2018
IO6LC 10 May 11 2018
SMLCxxC-2 Series 10 May 11 2018
MMAD1108 11 May 11 2018
SM16 & SM16xxC Series 9 May 11 2018
ET108 8 May 11 2018
ET720 8 May 11 2018
ET723 6 May 11 2018
DALC112S1 6 May 11 2018
SMP6LCxx-2P Series 13 May 11 2018
PSMDAxxC-8 Series 9 May 10 2018
SM14MxxC Series 12 May 10 2018
MMAD Series 14 May 10 2018
PMMAD Series 15 May 10 2018
PAM8S Series 6 May 9 2018
PAM33DOABxxA/CA Series 3 May 7 2018
SM8S Series 10 May 7 2018
GBLCxxCDN 3 April 27 2018
30KPA Series 40 April 26 2018
SLVU2.8-4 16 April 26 2018
SM16LC & SM16LCxxC Series 16 April 26 2018
P4SMA Series 0 April 20 2018
PLR0521U 0 April 19 2018
PDFN2-32 0 April 19 2018
PAM31DOABxxA/CA Series 7 April 9 2018
PP-SM Series 19 April 3 2018
DFN8-36 0 March 27 2018
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